Refund policy

Returns - Damaged/Defective Items or Change of Mind.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Additional non-returnable items:
Gift cards
Digital Downloads which have been downloaded. 

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at peachnpaige@gmail.com.

 

Shipping
To return your product, you should mail your product to: 10 Brideson Rd, Strathalbyn, 5255

If this is a 'Change of Mind' refund of replacement, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For refunds due to Defect or Damage, shipping will also be refunded. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.